Safe Space by ByCeli

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Last updated: [29 December 2025]

Your privacy is extremely important to us. This Privacy Policy explains how Safe Space by ByCeli (“we”, “our”, “us”) collects, uses, and protects your information.

1. Information We Collect

a. Information You Provide

• Messages and conversations

• Memories, reflections, and journal entries

• Preferences (e.g. tone, communication style, themes)

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b. Account Information

• Email address or authentication identifiers

• User ID linked to your account

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c. Automatically Collected Data

• Device type and operating system

• App usage data (for performance and stability)

• Crash logs and error reports

2. How We Use Your Information

We use your data to:

• Provide AI conversations and features

• Save and retrieve memories

• Improve App stability and performance

• Ensure security and prevent misuse

We do not sell your personal data.

3. AI Processing

Your messages may be processed by AI systems to generate responses and insights.

• Data is processed only to provide App functionality

• AI outputs are automated and not reviewed by humans unless required for support or safety

4. Data Storage & Security

We use industry-standard security measures to protect your data.

Your information is stored securely and access is restricted to authorized systems only.

5. Data Retention

We retain your data only as long as your account is active or as required to provide services.

You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

To exercise your rights, contact:
📧 support@byceli.com

7. Children’s Privacy

Safe Space is not intended for children under 13.
We do not knowingly collect personal data from children.

8. Third-Party Services

We may use trusted third-party services (e.g. authentication, analytics, AI processing) that comply with data protection standards.

9. International Users

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy. Continued use of the App means you accept the updated policy.

11. Contact Us

If you have questions about privacy or data protection, contact us at:
📧 support@byceli.com